At youtaya, your privacy is not a checkbox — it's a commitment. This Privacy Policy explains exactly what data we collect, why we collect it, how we use it, and the rights you have over your personal information under Philippine law.
Here's a quick summary of how youtaya handles your personal data. The full details are in the policy sections below.
youtaya builds privacy into every feature from the ground up. We collect only the data we genuinely need to operate the platform, verify your identity, and keep your account secure — nothing more.
All data transmitted between your device and the youtaya platform is protected by industry-standard 256-bit SSL encryption. Your personal and financial information is never sent in plain text.
youtaya processes personal data in accordance with the Philippine Data Privacy Act of 2012 (Republic Act No. 10173) and its Implementing Rules and Regulations. Your rights as a data subject are fully respected.
youtaya does not sell, rent, or trade your personal data to third parties for marketing purposes. Your information is used solely to operate and improve the youtaya platform and to comply with legal obligations.
You have the right to access, correct, delete, and port your personal data at any time. You can also object to certain types of processing. Contact our Data Protection Officer to exercise any of these rights.
We use cookies to keep your session active, remember your preferences, and understand how players use the platform. You can manage cookie preferences at any time through your browser settings.
1.1 youtaya ("we," "us," "our," "the Platform") is committed to protecting the privacy and personal data of all users of the youtaya platform. This Privacy Policy describes how we collect, use, store, share, and protect your personal information when you access or use any part of the youtaya platform at youtaya.net.
1.2 This policy is issued in compliance with the Philippine Data Privacy Act of 2012 (Republic Act No. 10173), its Implementing Rules and Regulations, and the issuances of the National Privacy Commission (NPC) of the Philippines.
1.3 By registering for a youtaya account or by otherwise using the platform, you acknowledge that you have read and understood this Privacy Policy and consent to the collection and processing of your personal data as described herein. If you do not agree with this policy, please do not use the youtaya platform.
1.4 This Privacy Policy should be read together with our Terms & Conditions, which govern your use of the youtaya platform.
2.1 youtaya collects personal data that is necessary for the operation of the platform, the provision of gaming services, compliance with legal obligations, and the improvement of user experience. The categories of personal data we collect include:
| Category | Examples | Purpose |
|---|---|---|
| Identity Data | Full name, date of birth, nationality, government ID number | Account registration, KYC verification, age verification (21+) |
| Contact Data | Email address, mobile number, residential address | Account communication, support, transaction notifications |
| Financial Data | GCash number, Maya account, bank account details, debit card details | Processing deposits and withdrawals, fraud prevention |
| KYC Documents | Copies of government-issued ID, proof of address, selfie verification | Identity verification, regulatory compliance |
| Technical Data | IP address, device type, browser type, operating system, session data | Platform security, fraud detection, service optimization |
| Usage Data | Games played, bet amounts, session duration, feature interactions | Responsible gaming monitoring, platform improvement, personalization |
| Communications Data | Support chat logs, email correspondence, feedback submissions | Customer support, dispute resolution, service improvement |
2.2 Sensitive Personal Information. Certain data collected during KYC verification (such as government ID numbers and biometric data used for identity verification) constitutes sensitive personal information under the Philippine Data Privacy Act. youtaya processes such data only to the extent necessary for identity verification and regulatory compliance, and applies heightened security measures to its protection.
2.3 Data You Provide Voluntarily. Some data is collected only when you choose to provide it, such as when you contact support, participate in promotions, or update your account preferences. You are not obligated to provide this data, but failure to do so may limit your access to certain features.
3.1 youtaya uses your personal data for the following purposes:
3.2 youtaya does not use your personal data for automated decision-making that produces legal or similarly significant effects without human review, except where required by law or where you have given explicit consent.
4.1 youtaya processes your personal data on the following legal bases under the Philippine Data Privacy Act of 2012:
5.1 youtaya does not sell, rent, or trade your personal data to third parties for their own marketing purposes. We may share your personal data with the following categories of recipients only to the extent necessary for the purposes described in this policy:
5.2 All third parties with whom youtaya shares personal data are required to process such data in accordance with applicable data protection laws and are prohibited from using it for any purpose other than the specific purpose for which it was shared.
6.1 youtaya uses cookies and similar tracking technologies to operate the platform, remember your preferences, and understand how players interact with our services. The types of cookies we use are as follows:
6.2 You can manage or disable non-essential cookies through your browser settings at any time. Please note that disabling certain cookies may affect the functionality of the youtaya platform. Instructions for managing cookies are available in your browser's help documentation.
6.3 youtaya does not use cookies to serve third-party advertising or to track your activity across unrelated websites.
7.1 youtaya retains your personal data only for as long as is necessary to fulfil the purposes for which it was collected, or as required by applicable law. The following retention periods apply:
7.2 Where personal data is no longer required for any lawful purpose, youtaya will securely delete or anonymize it in accordance with its data disposal procedures.
7.3 In certain circumstances, youtaya may be required to retain personal data for longer periods, for example where it is subject to a legal hold in connection with ongoing legal proceedings or a regulatory investigation.
8.1 youtaya implements a comprehensive set of technical and organizational security measures to protect your personal data against unauthorized access, disclosure, alteration, loss, or destruction. These measures include:
8.2 In the event of a personal data breach that is likely to result in a risk to your rights and freedoms, youtaya will notify the National Privacy Commission and affected data subjects in accordance with the requirements of the Philippine Data Privacy Act and NPC regulations.
9.1 Under the Philippine Data Privacy Act of 2012, you have the following rights with respect to your personal data held by youtaya:
9.2 To exercise any of the above rights, please contact our Data Protection Officer using the contact details provided in Section 14 of this policy. youtaya will respond to all data subject requests within fifteen (15) business days of receipt, in accordance with NPC guidelines.
9.3 Please note that certain rights may be subject to limitations where processing is required for compliance with legal obligations, the exercise of legal claims, or other overriding legitimate purposes.
10.1 The youtaya platform is strictly intended for persons aged twenty-one (21) years and above. youtaya does not knowingly collect personal data from persons under the age of 21.
10.2 As part of the registration and KYC process, youtaya verifies the age of all players. Any account found to belong to a person under the age of 21 will be immediately suspended, and any personal data collected in connection with that account will be deleted or returned to the extent required by law.
11.1 In certain circumstances, your personal data may be transferred to, stored in, or processed in countries outside the Philippines, for example where youtaya uses cloud infrastructure or service providers located in other jurisdictions.
11.2 Where personal data is transferred outside the Philippines, youtaya ensures that appropriate safeguards are in place to protect your data in accordance with the requirements of the Philippine Data Privacy Act. These safeguards may include contractual data protection clauses, adequacy decisions, or other approved transfer mechanisms recognized by the National Privacy Commission.
11.3 By using the youtaya platform, you consent to the transfer of your personal data to other countries as described in this section, subject to the safeguards described above.
12.1 The youtaya platform may contain links to third-party websites or services, such as payment processors or game providers. This Privacy Policy applies only to the youtaya platform and does not cover the data practices of any third-party websites or services.
12.2 youtaya is not responsible for the privacy practices of third-party websites or services. We encourage you to review the privacy policies of any third-party services you access through or in connection with the youtaya platform.
12.3 The inclusion of a link to a third-party website on the youtaya platform does not constitute an endorsement of that website or its privacy practices.
13.1 youtaya may update this Privacy Policy from time to time to reflect changes in our data practices, applicable law, or the features of the platform. The date of the most recent revision is indicated at the top of this page.
13.2 Where changes to this policy are material, youtaya will notify registered players by email or by a prominent notice on the platform prior to the changes taking effect. Your continued use of the youtaya platform after the effective date of any update constitutes your acceptance of the revised policy.
13.3 We recommend that you review this Privacy Policy periodically to stay informed of how youtaya protects your personal data.
14.1 youtaya has appointed a Data Protection Officer (DPO) responsible for overseeing compliance with the Philippine Data Privacy Act and this Privacy Policy. If you have any questions, concerns, or requests relating to your personal data or this policy, please contact our DPO:
14.2 If you are not satisfied with youtaya's response to your data privacy concern, you have the right to lodge a complaint with the National Privacy Commission of the Philippines (NPC). Information about the NPC and how to file a complaint is available through official Philippine government channels.
14.3 For responsible gaming concerns, self-exclusion requests, or problem gambling support, please visit our Responsible Gaming page or contact support directly via live chat for immediate assistance.
Your data is protected, your rights are respected, and your privacy is our priority. Join thousands of Filipino players who trust youtaya for a safe and fair gaming experience.